According to the provisions of the Federal Law on the Protection of Personal Data Held by Individuals (LFPDPPP), the Confederation of Savings and Loan Cooperatives of Mexico, S.C. of R.L. of C.V. (CONCAMEX), be a company legally constituted in accordance with Mexican laws, national representative body and third-level Cooperatives association society established to exclusively affiliate Savings and Loan Cooperatives, in accordance with the Law Regulating Savings and Loan Cooperatives , issues this Privacy Notice.

Responsible for the processing of your personal data

Confederation of Savings and Loan Cooperatives of Mexico, S.C. of R.L. de C.V., (Concamex) with address at Moras 758, Colonia del Valle, Delegación Benito Juárez. C.P. 03204 in Mexico, D.F .; is responsible for the treatment of your personal data, making your knowledge that the information of our customers is treated in a strictly confidential manner.

Purposes of data processing

The personal data that Concamex collects, will be used to meet the following purposes:

a) Those essential for the fulfillment of the legal relationship, which are: (i) The treatment of sensitive personal data of the Owner that is collected to register, verify, confirm and authenticate their identity; (ii) to maintain the legal relationship that is generated; (iii) compliance with legal requirements of national and international competent authorities; (iv) notify about change in contractual terms; (v) perform financial operations; (vi) attention to clarifications and complaints; (vii) meet obligations derived from the legal relationship between the Owner of the personal data and Concamex; (viii) to carry out the investigations and actions that they deem necessary, in order to verify through third partie

b) Those not indispensable. Additionally, Concamex may use your personal data for the following purposes: (i) for the design, development, analysis of marketing campaigns, advertising and communication derived from the operation of our services; (ii) inform or invite you to participate in our non-profit social commitment activities that aim to promote the development of people, through educational, social, ecological and cultural projects; (iii) taking photographs and images.

c) Minors

For minors, consented to the treatment of their personal data, under the terms agreed by the guardian, until the Owner does not state otherwise.

When your image is going to be used for advertising purposes, you will be notified by the Institution, and your express consent will be required in a specific format, so that it indicates whether it accepts the processing of your data (images), for said purposes.

Concamex will keep your personal data during the validity of the contractual relationship or according to what the applicable laws establish.

The Holder has a term of five business days after the date on which his personal data were obtained, so that, if it is the case, he indicates his refusal to deal with the purposes that are not necessary, nor gave rise to the Legal relationship with the person in charge, at the telephone number (0155) 55363605, or at the e-mail address

Personal data that may be collected and processed

The categories of personal data subject to treatment that may be required are: (i) identification data; (ii) contact information; (iii) labor data; (iv) academic or professional data; (v) migratory data; (vi) patrimonial and / or financial data; (vii) health data (categorized as sensitive); (viii) data for billing. Concamex, may carry out the investigations and actions deemed necessary, in order to check through third parties hired for it, dependence or authority, the veracity of the data provided to them.

Options and means to limit the use and disclosure of data

In accordance with the LFPDPPP, the holders of personal data or their legal representatives may at any time exercise their rights of access, rectification, cancellation and opposition (ARCO). In the cases provided for in the Law, you may also at any time: (i) limit the use or disclosure of your personal data; or (ii) revoke your consent to process your personal data, without being attributed retroactive effects. The exercise of any of the rights is not a prerequisite or prevents the exercise of another.

Transfers of personal data

Concamex may transmit your personal data in Mexico or abroad in any of the following cases: (i) it is provided for in a Law or Treaty of which Mexico is a party; (ii) it is necessary for the maintenance or fulfillment of a legal relationship between Concamex and the owner; (iii) when the transfer is necessary or legally required for the safeguarding of a public interest, or for the administration or administration of justice; (iv) is based on the other assumptions established in Article 37 of the Federal Law of Personal Data in Possession of Private Parties, cases in which, as established by said article, it will not be necessary to obtain their consent.

Any transfer of personal data that involves the communication of the same, within or outside the national territory to a person other than the owner, the person in charge or the person in charge who is not within the assumptions listed in the preceding paragraph, will be subject to their consent.

In any type of transfer, Concamex, will communicate this privacy notice to the recipients of their personal data in order to be handled in accordance with it.

Competent Authority to resolve any conflict arising from the LFPDPPP

At all times you have the right to go before the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), in case you consider that your right to the protection of personal data has been violated.

Modifications to the privacy notice

This privacy notice may suffer modifications, changes or updates derived from new legal requirements; of Concamex's own needs, for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.
We inform you that any change by Concamex to this notice will be made known to the public through its publication on the website

The Holder is advised to consult the Privacy Notice, at least semiannually, to be updated of the conditions and terms of this.

Date of last update: August 2018.